What confirms your order?
A production order with DEER is based on your accepted quote, approved product specification and artwork, and order record. Any later changes must be accepted in writing. A website visit or inquiry alone does not place an order.
Check the products, quantities, price, sample charges, payment milestones, timing, packing and shipping terms before approval. If two documents disagree, ask for clarification before authorizing production.
Artwork and approval
You must have permission to use the logos, names and other artwork you submit. The person approving the order must be authorized to approve its design, sizes, quantities and commercial terms.
Design previews and 3D renderings help you review artwork. They do not, by themselves, show a completed customer order, a certification or a guaranteed garment detail.
Payment and order changes
Your quote states the currency, deposit, balance, fees and payment conditions for production to begin. Send changes in writing. You and DEER must accept any changes to price, artwork, materials and timing before they take effect.
Delivery and product issues
Read the shipping information, custom-product return guidance and warranty coverage alongside your order terms. These policies do not remove rights under applicable law.
Existing orders keep the terms accepted when they were placed. New orders use the published service terms unless you and DEER agree a specific variation in writing before approval.